Karizma ERP for Odoo — Terms of use
Mobile app for Odoo — iPhone and Android
In short. Karizma ERP gives you access to your organization's Odoo from your phone. Your data stays in that Odoo; check the AI assistant's answers before relying on them.
1. Purpose
These terms govern the use of the Karizma ERP for Odoo app (iPhone and Android), published by Karizma Conseil. The app gives access, from the phone, to your organization's Odoo (version 17 and later) and adds mobile features: the KarizmaBot assistant, rituals, approvals, field tools, digital mailroom and business cards.
2. Access and account
- You sign in to your organization's Odoo with its own credentials, or with the QR code given by your administrator. Your organization decides your rights in Odoo; the app applies them without extending them.
- Some features, in particular KarizmaBot and rituals, may depend on a subscription of your organization with Karizma.
- You keep your credentials and your phone lock confidential.
3. Your Odoo and your data
- Your business data stays in your organization's Odoo, which is responsible for it; the app connects to it over HTTPS. The operation, hosting and backups of that Odoo are the responsibility of your organization and its host.
- Actions taken from the app (approvals, expenses, orders, reports, documents) are recorded in Odoo in your name, as if they were done in Odoo.
4. KarizmaBot (AI assistant)
KarizmaBot writes its answers from your questions and the Odoo data read with your rights. An answer produced by AI may be incomplete or inaccurate: check it before making a decision, and review what the assistant proposes to record in Odoo before confirming it. Nothing is written in Odoo without your confirmation.
5. Permitted use
You use the app for your work within your organization and under its rules. In particular, it is forbidden to access an Odoo without authorisation, to try to bypass the security, to disrupt the service or to use it for an unlawful activity.
6. Personal data
The data processed, why, who receives it, how long it is kept and your rights (law 09-08) are described in the privacy policy of Karizma ERP, which is part of these terms.
7. Availability and changes to the service
Karizma works to keep the service available at all times but cannot guarantee it: interruptions may happen for maintenance, updates or incidents. Karizma may change, add or remove features; an app update may be needed to keep using it.
8. Liability
Karizma is liable for direct damage caused by a proven breach of its obligations. Karizma is not liable for the operation of your organization's Odoo, for the accuracy of the data it holds, for decisions made on the assistant's answers without checking them, or for a security failure of your phone.
9. Trademarks
Odoo is a trademark of Odoo S.A. Karizma ERP is an independent app by Karizma Conseil and is not affiliated with or endorsed by Odoo S.A. The app, its code, brand and logo belong to Karizma Conseil; you receive a personal, non-exclusive, non-transferable right to use it, limited to the use set out in these terms.
10. Ending use
You can sign out and delete the app at any time; your Odoo account is managed by your organization. For the data processed by Karizma (assistant, notifications, contact), you can write to support@karizma.ma.
11. Changes to these terms
Karizma may change these terms, in particular when new services open. The version in force is published on this page with its date. Significant changes are announced in the app before they apply; continuing to use the app means accepting the new version.
12. Governing law and disputes
These terms are governed by Moroccan law. Failing an amicable settlement, any dispute falls under the competent courts of Casablanca, without prejudice to the mandatory consumer protection rules of your country of residence.
13. Publisher and contact
KARIZMA CONSEIL SARL, Florida Centre Park 2, lot 6, 4th floor, office 34, Sidi Maârouf, 20520 Casablanca, Morocco. Support: support@karizma.ma — +212 522 103 925.
Last updated: November 4, 2026