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AI & Automation

AI agents that work inside your ERP — 24/7, in French and in Darija.

Not demos: agents in production that understand text, voice messages and documents, query your system and execute — orders created, invoices sent, reminders fired.

350+ projects delivered · 20+ countries · since 2013

FEATURED — WHATSAPP × ERP AGENT

Your customers write on WhatsApp. Your AI agents do the rest.

The agent understands the request — even voice, even Darija — checks stock, creates the order, sends the invoice. Your teams only receive the cases that deserve a human.

  • Multimodal — text, voice messages, photos and documents
  • Connected to your ERP — the agent acts: order, invoice, tracking
  • French & Darija — your customers' language, 24/7
  • Human escalation — traced conversation, taken over in one click
See the agent in a demo
K
Karizma Agent — Support & Orders● online · connected to your ERP
Salam, do you still have 30 boxes of ref. A-115 for Thursday?
Salam Si Karim! Yes — 30 × A-115 available at the Aïn Sebaâ warehouse. Shall I create the order with delivery Thursday morning?AI Agent · 09:41
Perfect — and send me last month's invoice please
PDF
Invoice_F-1120.pdf238 KB
Order SO-2847 created in your ERP ✓ — and here is your invoice. Anything else?AI Agent · 09:42

Four agents, four challenges solved

Each agent is scoped, connected to your data and supervised.

SUPPORT · ORDERS

The WhatsApp agent that sells and solves

Availability, order taking, delivery tracking, complaints: instant answers 24/7, in French and in Darija.

→ Zero missed calls, even at 10 pm
SALES · QUOTES

The quote goes out before your competitors'

The agent reads incoming emails and purchase orders, creates the quote in the ERP ready to approve — and follows up unanswered quotes on its own.

→ Hours of data entry given back to your sales team
FINANCE · COLLECTIONS

Collections that never forget anyone

Graduated reminders based on payer profile, payment plans proposed, alerts on at-risk accounts — without upsetting your customers.

→ Cash collected faster
MANAGEMENT

Your executive brief at 7:30 am

Yesterday's sales, collections and alerts, summarized every morning on WhatsApp. Ask a question: the AI answers with your figures.

→ Steer without waiting for the monthly report

Also explore: Intelligent chatbots → · RPA & Automation → · AI & Digital 360 Audit →

Why Karizma

From idea to production, in weeks.

Our agents run on real cases, for our clients and in our own operations. Each agent is scoped — perimeter, guardrails, escalation — connected to your ERP and supervised through Karizma One, with AI credits included at activation.

AI included in the Karizma One ecosystem Multimodal — text, voice, documents Traced human escalation — never a lost customer

Identify my AI use cases
Our method

A controlled framework, end to end.

1

Expert call (30 min, free)

A senior consultant — not a salesperson — qualifies your needs.

2

AI & Digital 360 Audit

AI use cases identified, quantified and prioritized. 100% deductible from your project.

3

Structured implementation

Scope, guardrails and budget locked before we start.

4

Karizma One subscription

Agents supervised and continuously improved — AI credits included.

Scope, timeline and budget locked before we start — presented during the expert call.

Your questions about AI agents

Yes. The models we deploy handle French, Arabic and Darija, in writing and in voice — and read attached documents (purchase orders, invoices, photos). The agent replies in the customer's language.

It escalates: the conversation is handed over to your teams with full context, and every exchange stays traced in the ERP. Guardrails defined at scoping — scope, amounts, approvals — govern what it can execute. The AI never improvises answers on your data.

Your system and your data remain hosted in Morocco on Karizma One. Agents access the ERP through controlled connectors, with full logging — and AI credits are included when the subscription is activated.

Your AI project funded up to 70–90%.

Maroc Digital 2030, Go Siyaha, Tatwir: artificial intelligence and digitalization projects qualify for the main subsidy programs. We build the application file with you.